Digital Project Lead (2015 - 2022)

• Partnered with curators and international cultural organizations to develop culturally sensitive digital content

• Launched 7 digital exhibitions reaching global audiences through customized multi-lingual content – a first for the Getty

• Established an operational framework for the Research Institute's digital content portfolio

• Developed processes for strategic planning, workflow implementation, and evaluation criteria for digital content projects

• Implemented tools and software to ensure effective project management

• Partnered with in-house content strategy teams on content audits and analyses for the ongoing redesign of the Getty website

• Conducted Design Thinking, UX research, and other strategic planning workshops across departments

• Trained and mentored team members on project management skills

Digital Consultant (2014 - 2015)

• Led the strategic planning and execution process for the creation of the revised Vision and Mission statements for the museum.

• Expanded the museum's social media reach by implementing a digital engagement plan.

Volunteer Coordinator Assistant (2013 - 2014)

• Converted a "pen and paper" volunteer department into an automated office by identifying requirements, selecting and establishing a volunteer management tool, and training staff and volunteers on how to use it.

Lead, Corporate Social Responsibility (2007 - 2010)

• Established the first-ever strategic corporate social responsibility framework for Google India

• Developed a holistic strategic plan including policies, goals, budget, and evaluation of philanthropic opportunities

• Recruited and managed an volunteer base of more than 250 Googlers across multiple locations spanning various philanthropic projects

• Led a major Google.org project to identify, assess, and reward innovative Gram Panchayats in South India for their work in various areas of social and economic services

Quality Assurance Lead (2004 - 2007)

• Led the AdWords customer support quality assurance team for India, USA, and parts of the APAC and EMEA regions.

• Collaborated with and scaled the global quality operations management team; implemented strategic process and data analysis improvements

• Launched the customer satisfaction team for India and APAC operations

• Led the training and development of quality assurance reps in new India and other APAC and EMEA offices